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Case Study

Implementation of Epicor 10 ERP at Bond Interiors, a multinational company based out of Dubai

Tags:

Epicor ERP Implementation, ERP for Interior Design

Categories:

ERP for Interior Design

About Customer

Over 2,000 employees
Specialized in the interior contracting industry since 1986
Headquartered in the UAE with offices across the Middle East and Asia
Projects span across the sectors of Hospitality, Healthcare, Banking, Corporate, Food & Beverage and Retail

Business Challenges

Managing labour requirements across project locations posed significant challenges. The dynamic nature of projects and varying geographical locations introduces complexities in planning. With inventory spread across different sites and projects, attaining real-time visibility becomes increasingly complex.

Despite careful estimation and planning, projects encounter resource fluctuations and unforeseen circumstances that significantly impact the actual project cost against the estimate. Unplanned project cost overruns had actual expenses during the project execution surpass the initial budgetary estimates, resulting in increased odds of financial strain and resource allocation challenges.

Business operations experienced complexities associated with managing the planning and handling aspects of raw materials. The lack of an integrated view of finance across the organization hindered effective financial management and consequently, decision-making. The limitation in integrating multiple third-party applications impacted operational efficiency and seamless data flow in the digital infrastructure.

By implementing a standardised ERP solution, organisations achieve a comprehensive and consistent understanding of their business operations, regardless of location. Additionally, such a solution helps minimise expenses related to support and maintenance while enabling businesses to identify specific measures to enhance operational efficiency.

Our Solution

Implementing Epicor10 with various modules including Projects, Production, Quality Assurance, Financial, Inventory, Purchasing, Sales, and Payroll, has brought significant advantages by ensuring a structured implementation adhering to all statutory requirements.

An integrated view of all third-party managed operations, enabled seamless coordination between estimation, procurement and project execution through the ERP system. Material requests were validated based on specifications and cost, ensuring accuracy and efficiency. Time and attendance integrated and served payroll and project costing purposes. Additionally, automating material codification with 8 different attributes streamlined the process.

The budget definition was based on estimates and included variance analysis, facilitating effective financial planning. Finally, the implementation consolidated planning for all departments, from design (engineering) to execution, ushering in a holistic approach to project management.

Business Benefits

Implementing robust sales and inventory forecasting methods helped prevent excessive stocking and minimized wastage.
Generating financial reports in a timely manner, along with accurate inventory valuation, gave improved outcomes and more informed decision-making processes.
The implementation of streamlined inventory management and production processes lead to a significant increase in productivity.
Eliminating manual reporting processes and expediting month-end closing activities, along with other cross-functional processes, significantly enhanced operational efficiency.
Utilizing EPICOR Social Enterprise fostered better collaboration between departments, resulting in faster decision-making processes.
Ensuring enhanced data security and implementing restricted access to sensitive information safeguards business data, to stay ahead of the competitor.

Implementation and Support

At RheinBrücke, we offer a range of services to assist our customers in various industries including interior contracting. Our services include ERP implementation, support, and rollout, which aim to automate essential functions and ensure quality control throughout the process for our client’s convenience.

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"RheinBrücke IT Consulting's technical expertise makes me feel invincible. CCT has a talented pool of internal IT resources but sometimes that's not enough. Working with RB has taken a lot of weight off our shoulders; both the sheer volume of what we can handle together as well as the high level of technical expertise they bring to the table have greatly advanced CCT's abilities to adapt and evolve with our expanding global market. Nithish and Rajagopol are easy to work with and always have great ideas on how to solve our technical and business process issues plus they're just nice guys."

"Congratulations to your team for successfully pulling off the “Automation of RMA” project using the “A-MAP Smart” mobile based application! The legacy system was a laborious and time-consuming activity of data entry of the hundreds of Inspection entries, from the numerous Inspection sheets generated on a daily basis from the field, matching the claims against the supplied Sales orders and line details, entering all the warranty test information including customer purchasing & return data, creating disposition against the relevant warehouses and summarizing all the data for transfer to the sales teams for actual settlement of claims vide relevant sales orders."

"Thank you for the continued good work on the ERP and Supply Chain project. Your Consulting, Technical, Functional and Project management expertise was evident and was very well appreciated by our staffs. I was also pleased with the flexible, easily approachable, transparent dealing with your team. Needless to mention I also appreciate how effectively you leverage the teaming with cross cultural teams with low cost geography for developmental resources while not compromising on the quality of deliverables to business. Keep up the good work."

"I had been using RheinBrücke team as my extended arm for sometime now and I have really come to appreciate their depth of technical and functional knowledge of the product and their commitment to our end customers needs. They react quickly to new challenges and are always there for me to rely on."

"We implemented Epicor ERP for one of our large Glass manufacturing facility in Middle East. Like any ERP implementations, even though the product was good, we faced initial hiccup and challenges during the implementation . This is where we came across the German based RheinBrücke IT consulting and took their support. They did a fantastic turnaround of the project. I enjoyed the transparent and efficient dealing with the company and came to appreciate their work. Now they have opened the Middle East operations and am positive they will do well due to their good service motto."

"We were very impressed with the way RheinBrücke carried out their work. From analysis to implementation and post-production support, their analysis was always detailed and complete. It was easily understood by users, so different system extension options could be evaluated with all relevant information."